This comprehensive online Phlebotomy Technician course trains students in the theoretical knowledge and practical competencies required to work in hospitals, laboratories, outpatient clinics, and physician offices. It prepares learners for successful careers in phlebotomy by covering anatomy and physiology, medical terminology, safety protocols, venipuncture techniques, infection control, specimen handling, and professional communication.
The course culminates in a 120-hour externship at a partnered clinical site to ensure practical hands-on experience under professional supervision.
(Note: You will be responsible for selecting your externship site)
Phlebotomy Technician Course
Module 1: Introduction to Phlebotomy & the Healthcare System
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Overview of the healthcare delivery system
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Roles and responsibilities of a phlebotomist
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History and evolution of phlebotomy
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Introduction to laboratory departments
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Certification, licensing, and career pathways
Module 2: Medical Terminology and Anatomy for Phlebotomists
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Medical terminology roots, prefixes, and suffixes
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Basic anatomy and physiology
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Circulatory system focus (arteries, veins, capillaries)
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Skin layers and puncture sites
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Order of draw and tube colors
Module 3: Infection Control and Standard Precautions
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OSHA and CDC guidelines
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Universal and standard precautions
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Bloodborne pathogens (HIV, HBV, HCV)
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Personal protective equipment (PPE)
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Sanitization, disinfection, and sterilization
Module 4: Legal, Ethical, and Professional Issues
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HIPAA and patient confidentiality
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Informed consent and refusal of care
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Professionalism and scope of practice
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Handling difficult or combative patients
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Incident reporting and legal documentation
Module 5: Venipuncture and Capillary Collection Techniques
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Equipment (needles, tubes, tourniquets, etc.)
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Site selection and preparation
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Performing venipuncture step-by-step
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Capillary punctures (heel stick, fingerstick)
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Pediatric and geriatric phlebotomy considerations
Module 6: Specimen Handling, Processing & Transportation
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Labeling and documentation
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Specimen storage and transport conditions
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Chain of custody procedures
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Specimen rejection criteria
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Lab test requisition forms and accuracy
Module 7: Special Collections and Point-of-Care Testing
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Glucose tolerance test (GTT), blood cultures, ESR
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Arterial blood gases (ABGs) overview
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POCT devices and CLIA-waived testing
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Challenges in collecting special samples
Module 8: Patient Interaction and Communication Skills
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Effective verbal and non-verbal communication
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Working with diverse populations
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Patient identification procedures
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Reducing patient anxiety and discomfort
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Customer service and workplace communication
Module 9: Exam Preparation and Review
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Practice questions aligned with CPT exam
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Review of all course modules
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Test-taking strategies
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Mock exam simulations
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Final assessment and readiness evaluation
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