Module 1: Foundations of Pharmacy Practice

• History and evolution of pharmacy

• Overview of healthcare systems and settings

• Roles and responsibilities of pharmacy technicians

• Code of ethics and scope of practice

• Overview of certification requirements (PTCB/ExCPT)

• HIPAA and patient privacy
  Assessment: Quiz + HIPAA Scenario

Module 2: Pharmacy Law and Ethics

• Controlled Substances Act and DEA scheduling

• FDA regulations and medication approval

• OBRA-90, HIPAA, REMS

• Legal prescription requirements

• Federal vs. state law

• Professional conduct, negligence, and liability
  Assessment: Case-Based Quiz + Legal Case Review

Module 3: Pharmaceutical Calculations I – Basic Math and Measurements

• Math review: decimals, fractions, ratios

• Conversion between systems: metric, apothecary, household

• Dosage calculations: tablets, liquids

• Percentage strengths, concentration, dilutions
  Assessment: Calculation Worksheet + Quiz

Module 4: Pharmaceutical Calculations II – Advanced Applications

• Pediatric and geriatric dosing

• IV flow rate and infusion calculations

• Reconstitution and alligation

• Business math (markup, reimbursement)
  Assessment: Practice Problems + IV Flow Rate Lab Simulation

Module 5: Pharmacology I – Introduction to Drug Therapy

• Pharmacodynamics and pharmacokinetics

• Common drug classifications by body system

  • Cardiovascular

  • Respiratory

  • Gastrointestinal

  • CNS and analgesics

• Brand vs. generic names
  Assessment: Drug Matching Activity + Quiz

Module 6: Pharmacology II – Infectious Disease, Endocrine, and More

• Antimicrobials (antibiotics, antivirals, antifungals)

• Endocrine agents (insulin, thyroid, corticosteroids)

• Reproductive and hormone therapy

• OTC medications, vitamins, supplements

• Drug side effects, contraindications, and interactions
  Assessment: Pharmacology Chart + Quiz

Module 7: Medication Safety and Quality Assurance

• Medication errors: types and reporting

• LASA (Look-Alike Sound-Alike) drugs

• Error prevention strategies (ISMP, tall-man lettering)

• Quality control and risk evaluation

• Safe storage and disposal
  Assessment: Error Prevention Case Simulation + Quiz

Module 8: Prescription Processing and Dispensing

• Receiving and interpreting prescriptions

• Parts of a prescription

• Labeling requirements

• Filling and final check workflow

• Pharmacy systems: e-scripts, refills, third-party billing
  Assessment: Prescription Entry Simulation + Labeling Exercise

Module 9: Sterile and Non-Sterile Compounding

• Overview of compounding regulations (USP <795> and <797>)

• Compounding terminology and techniques

• Measuring, weighing, mixing

• Aseptic technique, laminar flow hoods

• Cleanroom protocols and PPE
  Assessment: Compounding Lab Simulation + Quiz

Module 10: Inventory Management and Pharmacy Operations

• Drug storage and stock rotation

• DEA forms and controlled substance management

• Automated dispensing systems (Pyxis, Omnicell)

• Inventory audits and expiration dating

• Receiving and return processes
  Assessment: Inventory Simulation + DEA Log Exercise

Module 11: Communication, Ethics, and Customer Service

• Patient communication and empathy

• Cultural competence and health literacy

• Communicating with pharmacists and health professionals

• Handling difficult interactions

• Ethics and professional responsibility
  Assessment: Roleplay Scenarios + Reflection